Corporate Ethics Charter

We do business based on our corporate philosophy to "create new value." As part of that process, we have created a Corporate Ethics Charter. We are determined to establish legal and social compliance as the cornerstone of all of our corporate activities. This is exemplified by our President and CEO, whose role it is to increase awareness about the spirit of this charter and continuously share it with all officers and employees of all group companies.

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Social Responsibility

We established Leopalace21 Group CSR Procurement Guidelines as it is indispensable for working collaboratively with our business partners considering CSR elements in our procurement as a company to do business offering benefits "for society as a whole," which is stipulated in our mission statement.

Declaration to Eliminate Harassment

We established on April 1, 2020, the declaration to eliminate harassment, which corresponds to the "development of customer-oriented corporate culture" stated in the "fundamental reform of the corporate culture," one of the "recurrence preventive measures triggered by constructive defects."

Compliance Hotline

We have set up an internal compliance hotline in the Compliance Promotion Headquarters and an external compliance hotline at a law firm as well as hotline in the Audit & Supervisory Board for accepting reports from our officers and employees and providing guidance to them when they find a possible violation of laws or unfair practices. The compliance hotline system ensures whistleblower protection and an appropriate response based on the result of an investigation in accordance with the Whistleblower Protection Act and our whistleblowing regulations. We will deal with any identified problems and make improvements.
We have set up a business partners hotline for accepting reports from officers and employees of our business partners which have continuous business relationships with us when they find a possible violation of laws or unfair practices in the trade with the Group and operated in the same conditions as the other hotlines.

Compliance Manual and Card

We distributed a compliance manual that prescribes the code of conduct based on the Corporate Ethics Charter to all officers and employees in order to fully instill their understanding of the Corporate Ethics Charter and raise awareness while performing their duties. In addition, all officers and employees always carry this card printed with an outline of the Corporate Ethics Charter and information about the compliance hotlines.


Leopalace21 Group engages in compliance promotion by increasing the understanding and knowledge about compliance for each officer and employee. To help them understand the basics of compliance, we hold regular training sessions, including group training sessions and on-demand e-learning training on topics such as harassment prevention and management of personal information. We continue to regularly refresh the organizational compliance and sense of ethics by the measures such as providing the supplemental information and when the related laws and regulations are revised.

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In order to regain the social trust, we established May 29 every year as "Change Day 5.29" to remind ourselves that each of the officers and employees in Leopalace21 Group should play an integral role in the restoration challenge, and to pledge to make continued emphasis on preventing the recurrence of construction defects.

Responses to anti-social forces

We clearly state in our Corporate Ethics Charter that we shall "resolutely oppose all antisocial forces." We have no relations with anti-social forces or organizations that threaten the social order and safety and stand firmly against them.

Anti-Bribery Policy

We established the anti-bribery policy and work on the prevention of bribery in all countries and regions where we operate the business.

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Information disclosure

We make every effort to disclose information to shareholders and wider investor community to ensure management transparency and objectivity. We proactively engage in IR activities, including prompt announcement of the results of accounting settlement, timely disclosure by such means as information disclosure via the Internet, timely delivery of news releases, holding financial results briefing sessions, issuance of business reports to shareholders, issuance of integrated reports to investors and timely implementation of IR events for foreign investors.

Information security

We are actively strengthening our information management system in order to appropriately manage the personal information of owners and tenants, as well as other corporate information.

The Compliance Committee plays a leading role in ensuring proper use and management of personal information, with the Chief of Management Headquarters serving as the Personal Information Management Supervisor, in accordance with the Act on the Protection of Personal Information and other related laws and regulations together with our privacy policy. We have built a structure for quickly responding in the unlikely event of an incident related to information security.

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